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Three automations that consistently free up time for small teams.
1) Inbox Triage
- Auto-label, summarize, and route common requests (billing, support, sales).
- Draft replies for repeat questions.
2) Meeting Notes → Tasks
- Transcribe calls, summarize action items, and push tasks into your PM tool.
3) Reporting
- Pull metrics weekly, generate a plain-English summary, and email it to the team.
Starter Playbook
- Pick one workflow.
- Document steps manually once.
- Automate the low-risk parts first.
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Automate Customer Support · AI Trends 2025